BSkyB Field Engineers - Protest over Proposed Changes to Bonus System

Pre-amble:

BskyB as a company have continued to grow at a terrific rate, seeing a huge increase in profits. However, Sky engineers are currently experiencing changes to the bonus system, which could leave them financially worse off.

The main concern raised by engineers is that they dont feel like they share in the in either the success or the profits of the company and that when changes are implemented, they are usually at the sharp end of management decisions. We do not believe this is in Sky, or the engineers best interests.


What the changes to the bonus system mean for engineers:

Over a 3rd of your bonus (42\%) is now based on overall team performance.

You will receive an increase to your basic pay of 1,000 but at the same time productivity bonus, van bonus and delivery rate which equates to over four times this amount will now be incorporated in to the bonus scheme; which you may not achieve

Sky is removing productivity from your basic pay under the auspices of customer care i.e. quality not quantity, but yet they are not reducing the amount of jobs allocated

You will no longer accrue extra paid minutes for covering sick leave, but if they are not covered it will still affect your team bonus as a cancellation

If you are placed on Gate 1, 2 or 3, even for the most minor of incidents it will affect your bonus

Even though Sky have now removed overnight cancellations, if a customer calls sky within 48 hours after you have visited them it will still affect your bonus

If you are sick for four days within any one month you will lose your bonus for the month

If you are absent 3 times or more in 6 months you will lose your Sky package for the year

You will only be able to book leave if you can give 4 weeks notice

SEG30 will remain, even though it means you fielding calls and working on your days off

Also, it is likely that a new GPS tracking system will be implemented across the fleet.

Under the new gate system the changes will be rolled out over a number of months, and coupled with the fact that the bonus will now be calculated quarterly, as opposed to monthly, engineers will not see the full impact to their take home pay until many months down the line.

If you share these concerns please sign the petition below.

Your support in signing this petition can only strengthen your hand and ensure you have a fighting chance of making positive changes to your terms and conditions. Getting organised is not only how we can achieve bargaining rights, but how we can continue to work together in the future to resolve issues that matter to us.

CWU members at Sky have requested this petition. This petition belongs to you and your support is essential.

*Petition:

BskyB has continued to defy the economic downturn, with a huge increase in profits year on year. However, Sky engineers are now experiencing changes to the bonus system, which could leave them financially worse off.
We believe it is only right that Sky engineers share in the success of the company and it is clear that if Sky wishes to continue to prosper, it can only do so with the commitment and dedication of its frontline staff.

Therefore, we the undersigned wish to voice our concern about these changes and urge Sky to enter in to negotiation with our chosen representatives the CWU in order to build good industrial relations and increase morale across the workforce.

[You dont need to be a union member to sign]

*Disclaimer: We will only submit a name only petition to Sky if we believe that we have enough signatories to influence these changes. Any information that you provide is confidential and will not be disclosed to anybody else within the company.