Cingular Wireless in Calexico: Improve Service Before Opening Cingular Store

Cingular Wireless intends to open a Cingular Store in the City of Calexico, California in the year 2005. Normally this would be good in assisting the improvement of the local economy, offering more products and services to the community, and in increasing competition with existing wireless providers and vendors.

There is just one problem:

The service that Cingular Wireless provides in this Southern California city is unacceptable. Cingular Wireless advertises their products and services in the area, although customers find themselves roaming on international mobile networks (originating from Mexicali, Baja California, Mexico) and incurring expensive roaming fees that are uncontrollable. Even with numerous attempts at contacting Cingular Wireless customer service, their suggestions do not remedy the continuing problem.

If Cingular Wireless is to open a Cingular Store in the City of Calexico, they are to first improve upon their existing wireless network infrastructure so that existing and potential customers are not paying unnecessary additional fees and receiving dependable service. Roaming (international), along with numerous dead spots, is a problem with Cingular Wireless mobile telephone service in Calexico, California.

We, the paying citizens of Calexico, California demand that Cingular Wireless provide its customers with service exceeding in quality or comparable to their competitors before the opening of their Cingular Store. We expect reliable service where one may be able to place and receive a phone call without the risk of incurring additional service costs.

We, the citizens of Calexico, will not allow Cingular Wireless to engage in business by selling Calexicos residents and businesses unsatisfactory service. The City of Calexico is deserving of so much better.