Digidesign Digi 001 Continued Support

The author of this petition, along with the undersigned, wishes to ask Digidesign (hereafter referred to as the company) to continue support for their Digi 001 interface. That is, we ask the company to make all versions of Pro Tools LE, up to and including the newest version, compatible with the Digi 001 interface. We also ask the company to continue support for this product at least until such a time when the Digi 003 (or whatever is to follow Digi 002) is released. We understand that the Digi 001 has been around for a considerable amount of time, but many of us have only owned the interface for a few short years. Furthermore, many of us are musicians, film editors and freelancers who are not affluent enough to purchase a new interface every few years. To those of us who have been affected harshly by the companys failure to support its own product, the companys actions seem nothing short of rude and arrogant in that it assumes it can torture us in this way and still expect to have loyal customers.

Mine is a situation similar to those of the undersigned. I have intentions to upgrade my interface, but as I have only had it since 2003, I wish to get more use from it first. I was forced to upgrade the operating system on my computer in order to use other non-related applications. And now I have discovered that the new version of Pro Tools that runs on this platform will not support my interface. The company has put me in a tight situation, as I am a freelance audio and video editor, and I am now unable to use my digital audio workstation, and have not the money for an upgrade at the moment. The project is due Monday morning. Pro Tools LE cannot launch. What am I supposed to do? The company has failed me, and all of the undersigned, in ceasing support for the Digi 001 interface. I and the undersigned plead with the company to return support for this interface to their software as soon as possible, or to offer a much more lucrative deal for us to upgrade, since the upgrades are being forced upon us so harshly.