'Improve Services to Obtain Driver's License in the State of Maryland'
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As seen in this article here, from a reporter of the Baltimore Sun
Long wait times and confusing requirements have created a climate in which legal immigrant drivers are being exploited. Immigrants and their advocates complain that MVA's phone lines are constantly busy, with applicants waiting as long as six months to schedule an appointment. In 2003, the MVA initiated an application process for foreign citizens, and since September, it has required in-person appointments at one of 10 MVA offices to review the authenticity of documents. But demand for services has far exceeded the agency's ability to provide them. 'This is the latest manifestation of the overall lack of services to the foreign-born community and the differential services they receive at the MVA,' said Elizabeth Alex, an advocate with immigrant rights group CASA of Maryland, which filed a lawsuit against the MVA two years ago charging it with creating illegal barriers to immigrants trying to obtain licenses. 'Everybody's trying to do the right thing, so they can drive legally and get insurance,' Alex said. 'While they are running into this problem with the MVA, as a result, they are also being exploited by folks outside of the MVA taking advantage of that lack of services.'
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