Petition for better management of Hellgate London for SEA region
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Hellgate London is truly a fun game and an addictive one. We appreciate the hard work which you have put in to deliver it to us. Unfortunately, we are concerned that in the Southeast Asia region it will be passed over due to the mismanagement by IAHGames.
We are fans of Hellgate London and wish it to succeed in the Southeast Asia region. However, IAHGames, the contracted company which distribute, host and support Hellgate London in company, is doing a dismal job.
1) Patch 0 has been delayed; whilst there are explanations on why it have been, there is no official ETA on its deployment.
2) The Community Manager's explanations are vague and unhelpful
3) The company is resorting to potentially harmful stop-gap measures, such as just raising the level cap to 50, but not implementing patch 0.
4) The company has promised a patch to raise the level cap on 06 November 2007 but failed to deliver its promises.
This reflects badly on the SEA community, which may lead to
1) Less subscribers because the complaints by the early adopters
2) Hellgate London being passed on for other games.
3) A less than vibrant community in the SEA region
4) A precedent that the SEA community are second class citizen when compared to the United States and Europe community as we are always one step behind patches and new content.
Therefore, we, the fans of Hellgate London, sincerely request that Flagship Studios take up steps to review IAHGames' management of Hellgate London in Southeast Asia. We really do wish Hellgate London to have success on par with Diablo II but from the way IAHGames has been mangining the servers, we are losing confidence.
We are fans of Hellgate London and wish it to succeed in the Southeast Asia region. However, IAHGames, the contracted company which distribute, host and support Hellgate London in company, is doing a dismal job.
1) Patch 0 has been delayed; whilst there are explanations on why it have been, there is no official ETA on its deployment.
2) The Community Manager's explanations are vague and unhelpful
3) The company is resorting to potentially harmful stop-gap measures, such as just raising the level cap to 50, but not implementing patch 0.
4) The company has promised a patch to raise the level cap on 06 November 2007 but failed to deliver its promises.
This reflects badly on the SEA community, which may lead to
1) Less subscribers because the complaints by the early adopters
2) Hellgate London being passed on for other games.
3) A less than vibrant community in the SEA region
4) A precedent that the SEA community are second class citizen when compared to the United States and Europe community as we are always one step behind patches and new content.
Therefore, we, the fans of Hellgate London, sincerely request that Flagship Studios take up steps to review IAHGames' management of Hellgate London in Southeast Asia. We really do wish Hellgate London to have success on par with Diablo II but from the way IAHGames has been mangining the servers, we are losing confidence.
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Goal
50 signatures
Goal: 100
Latest Signatures
19 November 2015
29 September 2015
17 August 2015
9 August 2015
24 July 2015
5 June 2015
9 April 2015
30 March 2015
43.
Kenneth K
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I purchased this game the day it came out, at full price. i did not know I would be at the mercy of some local regional game company that has consistently given service worse than those who have ordered the game straight from the US.
16 March 2015
1 October 2014
41.
Deimos T
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And by the way, Flag Ship Studios should seriously consider alternative business models that does not require a monthly subscription
1 September 2013
21 June 2013
13 June 2013
28 March 2013
30 January 2013
1 June 2012
1 June 2012
23 May 2012
6 May 2012
24 April 2012
31.
Thomas T
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Question on 1 game with 1 similar launching that IAH promise to Asia???? why after the sales done everythings like finished their job have done???
4 April 2012
15 March 2012
15 January 2012
18 November 2011
1 November 2011
26.
Shawn Tanner
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I really wish for the game to be sucessful but i dun think the server and management is able to delieve. I am planning to play other game soon.
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