CBS to revoke Real Player contract.
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This is a petition to get CBS to revoke their deal with Real Networks for the live Big Brother feeds.
Real Network provides access to the Big Brother feeds by charging people who are interested in watching what is going on in the Big Brother house. Frequently, the Real Player program that we use to utilize our Superpass subscriptions does not work correctly. There are often technical problems with the viewer and Real Player support is severely lacking.
There are thousands of people in the Real Network support forums, CBS forums, and other Big Brother related forums that subscribe to Superpass that do not get what they pay for due to technical problems and the Real Network/Real Player support system fails them. On top of that, the paying consumers are frequently given an attitude expressing that their complaints are not important to Real Network.
There are also many consumers that try to get a refund when they are not having their expectations met because of faulty programming or software and Real Network refuses to give them one. On top of that, many subscribers have complained that canceling their account is made very difficult, and sometimes people still get charged even after they have canceled their account with Real Network.
If you would like to have access to the Big Brother feeds without having to deal with all of the hassle, sign this petition to let CBS know how you feel. There are already requests being sent to CBS to have the feeds broadcast over a different player, and possibly on their website.
Your name will be hidden from the public.
Thank you.
Real Network provides access to the Big Brother feeds by charging people who are interested in watching what is going on in the Big Brother house. Frequently, the Real Player program that we use to utilize our Superpass subscriptions does not work correctly. There are often technical problems with the viewer and Real Player support is severely lacking.
There are thousands of people in the Real Network support forums, CBS forums, and other Big Brother related forums that subscribe to Superpass that do not get what they pay for due to technical problems and the Real Network/Real Player support system fails them. On top of that, the paying consumers are frequently given an attitude expressing that their complaints are not important to Real Network.
There are also many consumers that try to get a refund when they are not having their expectations met because of faulty programming or software and Real Network refuses to give them one. On top of that, many subscribers have complained that canceling their account is made very difficult, and sometimes people still get charged even after they have canceled their account with Real Network.
If you would like to have access to the Big Brother feeds without having to deal with all of the hassle, sign this petition to let CBS know how you feel. There are already requests being sent to CBS to have the feeds broadcast over a different player, and possibly on their website.
Your name will be hidden from the public.
Thank you.
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Goal
50 signatures
Goal: 100
Latest Signatures
10 November 2015
5 October 2015
49.
Pam T
|
Throughout seasons 8, 9 and now 10 there has been nothing but problems with realplayer. At one point I called tech support and after being on the phone for over 2 hours with them I was left with no realplayer or internet explorer, have no clue as to what
18 August 2015
15 August 2014
6 August 2014
7 June 2014
2 June 2014
24 February 2014
7 January 2014
15 July 2013
21 May 2013
3 May 2013
39.
Tracy W
|
This year has been the worse for me, I have consent trouble with Real Player, I am cancelling about the BB10 is over. It's a shame because I really love this option but you can't enjoy it....
4 March 2013
1 December 2012
37.
Tylor F
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realplayer hasnt been a big player for a reason , thier format is bulky, slow and relitivly unstable plus you can get what they offer free from other company's theres even a freee real player alternative that plays all thier files on media player, that sh
10 October 2012
36.
Sharray H
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Due to the problem I had with superpass and real player I will not ever subscribe agian.
24 July 2012
27 May 2012
24 May 2012
33.
Jackie T
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I wanted to pay by check/money order/cashier's check and was denied~~since when in America does a corporation NOT accept cash?
3 March 2012
21 August 2011
31.
Claudia T
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i want my money back best night yet and could not hear inside house because of the theme music of bb blocking it all out. I want a recap of every word that was missed. i am not happy at all.
13 July 2011
10 May 2011
13 March 2011
28.
Penny O
|
paying RealPlayer every month, even after BB season is over. then each new season of BB,my RealPlayer goes down and it takes weeks to get it fixed(half fixed I may add) is too much, I am TIRED of it
29 December 2010
27.
Liz Gallagher
|
PLEASE FIX YOUR LIVE FEEDS!! I DID NOT PAY TO HEAR MUSIC FOR THE LAST THREE HOURS!!!!!!!!!!!!!!!!
31 August 2010
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