Requesting an investigation into Canon UK's pricing structure

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We the undersigned wish to bring to the attention of Canon worldwide what we feel is a misuse of pricing policy in The UK regarding cameras, digital cameras, lenses and other photographic equipment.
We would also, as a secondary issue like to bring to their attention the lack of e-mail contact information provided by Canon UK.

Pricing Structure:
We request that Canon investigate their UK pricing policy and make any necessary amendments or changes for the benefit of it's clients and its own reputation. We would like to know why Canon equipment is more expensive in The UK than in The USA.

This price difference isn't a small amount, sometimes it reaches double the price for an identical item.

Pricing Examples:
Canon's upcoming D-SLR (the 20D) is priced at $1499.95 in The USA and yet it is priced at 1279.90 in The UK through suppliers like Jessops ($2,290.25 at current exchange rate).

These price differences also continue throughout Canons range of lenses, below are some random items;

EF 50mm f/1.8 II lens. UK: 79.90 ($142.97) US: $74.95
EF 17-40mm f/4L USM lens. UK: 579.90 ($1,037.55) US: $689.95
EF 70-200mm f/2.8L IS lens. UK: 1449.90 ($2,594.16) US: $1,649.95

Can these price differences really be justified?

The prices quoted are average selling prices based from the following shops;
UK: www.jessops.com
USA: www.bhphotovideo.com
Exchange rates and prices gathered on 10 September 2004.


Contact Information:
We the undersigned would also like Canon UK to provide direct e-mail addresses to its customers.
I wished to contact Canon directly via e-mail about my concerns but Canon do not list ANY contact e-mail addresses for The UK.
The only method I found was to register at their website to enable me to ask a question. Reluctantly I filled in the online form. However upon completion I read the following statement at the bottom of the page located next to a checkbox:

I agree to receiving marketing information from Canon as set out in the Privacy Policy.

We (the undersigned) don't want to receive any marketing mailings or e-mails from Canon or its friends, but I discovered that you have to agree to this to enable the registration to complete.
Is this procedure of forcing people to receive "junk" or "spam" etc now illegal under recent European anti-spam legislation?
We would like to know why Canon make it so difficult for their customers to contact them and request that this is investigated and amended.

With all of the above in mind we feel that Canon UK treat their customers in an appalling manner.
We as Canon's customers spend millions of pounds every year on Canon products, and we don't expect this kind of service from a company with such a high profile.

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Goal
150 signatures
Goal: 1,000
Latest Signatures
1 November 2015
150. Paul O | Pricing policy also applies to Australian goods
19 October 2015
149. Mr G | В
7 October 2015
148. Shiyin G | Canon, do something about your pricing and your service!
21 August 2015
147. Barry P | I support this petition
8 August 2015
146. K M | Please stop ripping us off! It's a slippery downward slope that won't be easy for your company to climb back up to repair reputation and / or sales!
26 July 2015
145. Ryan Levy | pathetic Canon!
18 June 2015
144. Alastair K | Im a Canon Convict! Set me free
9 June 2015
143. A H | Have been a Canon customer since 1950's so deserve a reply!
15 May 2015
142. Rick R | why? greed? why? because you can?
11 May 2015
141. Howard C | I have several canon products and would like to purchase others if the price was right.
14 April 2015
140. Joseph H | this is a long standing problem in the UK which is why Canon is not supported locally by anyone I know.
6 April 2015
139. Ross M | I support this petition
1 February 2015
138. Dr Cty | I support this petition
22 December 2014
137. Raymond F | this is true of most consumer products the. if we are stupid enough to pay the price they will remain more expensive
29 October 2014
136. Andrew P | Why??
5 September 2014
135. Dr Terrym | I support this petition
28 July 2014
134. Geoff G | I support this petition
6 July 2014
133. Dave C | Buy my Canon products while on holiday - UK is a rip off
30 June 2014
132. Rob V | Applies to the Netherlands too!
1 April 2014
131. Ian P | I support this petition
28 March 2014
130. Jim M | I wholeheartedly agree with the sentiment of this petition. I went down the Canon route because I was persuaded on quality. The pricing structure is abuse of the UK customer and I've got strong feelings about that. These days, I recommend people to go els
19 February 2014
129. Les M | I support this petition
20 December 2013
128. Raymond F | this is true of most consumer products the. if we are stupid enough to pay the price they will remain more expensive
10 December 2013
127. W R | Had Canon products for many years, and was looking to buy Canon photo dye sub printer.Accidentally finding this petition has made me have 2nd thoughts
22 October 2013
126. David R | I support this petition
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Petition target:
Canon worldwide
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