Solucionar el servicio inestable de Internet Movil 4G de Tigo en Guatemala

El motivo de esta recolecta de firmas es debido al servicio irregular e inestable que brinda actualmente Tigo con su internet móvil 4G.Desde abril de 2012 se viene presentando este problema en toda la Ciudad de Guatemala.Ya quedo claro que quejarse del servicio en agencias no influye para nada ni mucho menos llamar al Call Center donde solo información sin fundamento le brindan al cliente pues debido a la falta de capacitación y conocimiento en el tema piensan que se trata de un problema técnico con la computadora o modem (cosa que no es así pues el problema lo presentan miles de usuarios).Día a día cientos de personas abarrotan el servicio al cliente y redes sociales quejándose del servicio de Internet, todos justamente desde abril de este año. Somos un grupo de usuarios descontentos por falta de servicio de USTEDES y por ninguna otra razón nada de esto estuviera pasando si se dignaran a brindar el servicio como se lo prometen al cliente cuando firma su contrato.Esperando alguna solución por parte de ustedes, Tigo Guatemala, quedamos suscritos. Para todos los firmantes los invitamos a unirse a nuestra comunidad en Twitter @MALInternetTigo

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By: Sophie Valdez

In: -

Petition target:
Tigo Guatemala