Improve the Manchester Tram Service
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The Metrolink tram service currently provided by Serco and GMPTE between Piccadilly Station and Eccles is unacceptable. There have been frequent delays of typically between 24 minutes up to one hour, almost daily. This is unacceptable, when the published frequency time is supposed to be every 12 minutes.
We understand that there may be occasional service disruptions due to road traffic accidents or essential engineering work, but this cannot be the case everyday. Disruptions or delays due to a shortage of rolling stock (vehicles) are unacceptable for the fare levied on customers, especially with the increase in fares, averaging 3.9\% that was implemented on 27th February 2005.
Metrolink should:
1. Increase the frequency of the Eccles service to every 6 minutes (at least during peak times i.e. before 09.30hrs and after 16.00hrs)
2. Increase the number of vehicles/rolling stock being used on the Eccles line
3. Improve the level of service for customers
We understand that there may be occasional service disruptions due to road traffic accidents or essential engineering work, but this cannot be the case everyday. Disruptions or delays due to a shortage of rolling stock (vehicles) are unacceptable for the fare levied on customers, especially with the increase in fares, averaging 3.9\% that was implemented on 27th February 2005.
Metrolink should:
1. Increase the frequency of the Eccles service to every 6 minutes (at least during peak times i.e. before 09.30hrs and after 16.00hrs)
2. Increase the number of vehicles/rolling stock being used on the Eccles line
3. Improve the level of service for customers
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Goal
100 signatures
Goal: 1,000
Latest Signatures
25 November 2015
100.
Karen L
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The cost of the Metrolink Service across the board is ridiculous in comparison to the service you actually get.
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
29 September 2015
22 September 2015
2 September 2015
97.
Christiana L
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I will not pay the next time I use the tram. Sometimes I have to wait for more than 45 minutes! Improve this!
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
12 July 2015
23 June 2015
95.
Owen T
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The service is absolutely pathetic. No where else in Europe would you be expected to pay for a service that is not delivered, leaving hundreds of people stranded and cold (not to mention late and out of pocket) on a badly sheltered platform with little to
6 June 2015
94.
Brian J
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i will not support metrolinks expansion plans. they should improve current services first!
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
4 April 2015
93.
Peter C
|
В
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
12 March 2015
92.
Celeste P
|
I had to stop using the metrolink because the service was so poor. I aimed to get to Harbour City from Piccadilly for 8.45, but I usually ended up being half an hour late about twice a week.
Would you support Metrolinks campaign Get Our Metrolink Back On
11 March 2015
91.
Neil C
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Bad enough that the trams are late, infrequent and poorly maintained - but the fact that GMPTE seem to care so little adds insult to injury.
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were
17 February 2015
1 January 2015
89.
Rob N
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I have used the Metrolink service between the city centre and Anchorage for over a year and I'm flabbergasted by the unreliability of the trams. If I need to catch a train then I will normally give myself over an hours travelling time to get to Piccadilly
25 December 2014
88.
Steve J
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Sometimes it is so packed that you can't even get in when the tram arrives in exchange quay
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
9 September 2014
16 July 2014
86.
Pia B
|
I had so enough of the Metrolink trams that I take the bus now which saves me 10 monthly and I get home in time.
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
9 June 2014
85.
Tiffany C
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Yay! Thank god for this. Have the 'people' at Metrolink seen this yet?
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
5 April 2014
19 March 2014
83.
Nick T
|
Can't believe they have increased the fares! The service is rubbish!
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
13 February 2014
11 November 2013
3 September 2013
80.
Sue N
|
NOT ACCEPTABLE
Would you support Metrolinks campaign Get Our Metrolink Back On Track expansion plans if its current services were improved?
No
28 August 2013
14 July 2013
4 July 2013
1 July 2013
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