Opposing the planned imposition of MMU IT Services Fee

This petition is part of the Students' Representative Council (SRC Malacca 2007/2008) of Multimedia University (Malacca campus)'s initiative to show opposition/disagreement to the IT Services Fee (approximately RM100) which the University management has decided to impose on students starting from the academic year 2008/2009.

The SRC on behalf of the students of MMU Malacca want to stop this fee from being imposed. To achieve this goal, we need the students to sign this petition as a show of support to our initiative.
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Imposition of IT services fee (RM100)
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The University is planning to impose an IT service fee of approximately RM100/year on all students starting from the academic year 2008/2009 (this trimester). The fee covers the maintenance fees of MMLS, course registration system, wireless services and other online systems. Besides this, a portion of the fee will be used to upgrade the bandwidth of Malacca campus (from 16 Mbps to 34 Mbps).


Unfortunately, there are several controversial issues:

1. Although the students from both of the campuses will be charged the same fee, Cyberjaya campus will get a better service in terms of bandwidth increment (from 34 Mbps to 100 Mbps). This is because the hardware of Cyberjaya campus is more advanced than us and our hardware is not able to support the 100 Mbps bandwidth (Cyberjaya's hardware can support up to 400 Mbps while ours can only support up till 100 Mbps).

2. Not every student is using the wireless service.

3. CITS cannot guarantee that after the imposition of the IT services fee, all the flaws that we encountered before (e.g. system down during the course registration period) can be solved once and for all.

4. Number of concurrent connections to the web services such as MMLS and course registration may or may not be increased. If it is not increased, the increase in bandwidth would not make much of a difference as the number of users allowed to access the said websites will still remain the same. As such, at high usage periods (i.e. before/during exam for MMLS & course registration days) students will still have the problem of not being able to access the websites. It would be akin to widening the roads but still having the same number of exits Youll get to the exits/entrances (i.e. websites) faster. Once there, youll have to wait in line (for countless hours) just as before.


However Mr. Zaidy Jaafar, the Director of Finance Division, has said that the fee amount has not been finalized yet. Finance Division will review the amount and have a meeting with us in the near future. He also requested a report from SRC regarding this matter (including all the suggestions and the problems that have been encountered by students).
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Stand with us as we oppose the imposition of the IT Services Fee. We need your support. "United we STAND, Divided we FALL"


"Actuality in Action, Integrity in Principle"


Serving you always,
Students Representative Council 2007/2008
Multimedia University
Malacca campus