Sony Ericsson T610 & Bluetooth Headsets

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SONY ERICSSON versus THE CONSUMER

If you own a Sony Ericsson T610 and a Bluetooth headset and are experiencing a crackling noise through the earpiece of the headset while making a call, then please sign this petition.

Sony Ericsson is in complete denial about this problem and is refusing to do anything about it. According to their customer complaints department in the UK this problem has never been heard of before as no-one has logged the fault on their helpdesk. This is untrue!

I know many of you are experiencing this and have reported the problem to them, yet their turning a blind eye as the financial implications of them admitting this would prove costly.

If Sony Ericsson were not aware of this problem, why did they release a firmware upgrade (RL1013) to combat the issue? The upgrade has reduced the crackling slightly for a small minority but not for others like myself. Which leads me to believe this is a hardware issue.

Why should we, as the consumer tolerate this? Its time to stand up and make our selves heard.

SONY ERICSSON YOU WILL LISTEN!
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Goal
200 signatures
Goal: 100
Latest Signatures
24 December 2015
200. Phil C | About time Sony Ericsson took responsibility for their products! Bluetooth Headset Make/Model HBH-30
23 December 2015
199. Shireesh R | I support this petition
21 December 2015
198. Jodi W | I've tried three different models of Sony Ericsson Headsets and they all crackle when used with my T610 Bluetooth Headset Make/Model HBH30, HBH35 & HBH60
21 December 2015
197. Frankie L | I support this petition
9 December 2015
196. Marc F | I support this petition
8 December 2015
195. Gavin H | Sort it out SE! Bluetooth Headset Make/Model HBH 35
7 December 2015
194. Lajoie C | I support this petition
4 December 2015
193. Murdoch M | I support this petition
23 November 2015
192. Tom B | Yes i have the crackle! Bluetooth Headset Make/Model HBH 60
21 November 2015
191. Iain H | I support this petition
20 November 2015
190. Joseph Lynch | I support this petition
14 November 2015
189. David M | I support this petition
9 November 2015
188. John R | Have downgraded to T68i as Sony were in denial and the light at the end of the tunnel was moving further away. Bluetooth Headset Make/Model HBH-60
3 November 2015
187. Trbovic N | T610 + HB60 : Crackle problem acknowledged in store, HB60 replaced - Same problem.
24 October 2015
186. Kolton H | static is very loud Bluetooth Headset Make/Model motorola hs820
22 October 2015
185. Wawa Zhang | Using T610 with HBH-60. it disconnects itself all the time and also generates static hissing sound Bluetooth Headset Make/Model HBH-60
2 October 2015
184. Deepti M | I support this petition
22 September 2015
183. Guido N | T610 + HBH30 or HBH65 gives cracle and bad echo (on other end) Bluetooth Headset Make/Model HBH-30 & HBH-65
20 September 2015
182. Per C | Bluetooth should be a problem for S/E by now Bluetooth Headset Make/Model HBH-60
18 September 2015
181. David G | phone crackles a LOT Bluetooth Headset Make/Model bluetrek g2
3 September 2015
180. Navneet Kumarv | My T610 performs horribly with bluetooth headsets. There is so much crackling sound that I am simply unable to use the bluetooth feature of this phone to connect to bluetooth headsets. Bluetooth Headset Make/Model Motorola H500
8 August 2015
179. Patrick G | Replaced the headset 3 times. Still not happy. Piece of CRAP! Bluetooth Headset Make/Model HBH-30
29 July 2015
178. Phillip K | I support this petition
29 July 2015
177. Daniel H | T610 bluetooth sux
23 July 2015
176. Jonathan Y | I support this petition
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Information
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Petition target:
Sony Ericsson Customer Complaints
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