Star Wars Galaxy players that want their free month

We, the undersigned players of Star Wars Galaxies, petition Sony Online Entertainment to extend the billing period of all players affected by server outages that caused the players to be unable to connect to their server and get the services they paid for.

We feel that it is irresponsible of Sony Online Entertainment to allow us to pay $50-$80 for a free month of a game we cannot connect to. We wish for Sony Online Entertainment to not start the billing cycle of our free month until the servers we play on are stable and we can play the game when we want to, not when your servers feel like letting us play.

This is not a petition against bugs in the game (We view bugs as a part of any game and expected them when the game was released), but this is only for players who experienced chronic server outages and dont feel it is right that they must pay for something they cannot play.

Server outages are defined by the following; unable to connect to the server because its status is Loading, unable to connect to the server because its status is Offline, unable to connect to the server because its status is Online but still not able to get onto the server, and/or unable to connect to the server because its status is Unknown (The server does not show up on the server selection screen). Do not count scheduled down time against this.

We feel the only way Sony Online Entertainment can show their sincerity to the players of Star Wars Galaxies is to give the players their free month of playing and not a free month of waiting to be able to play the product they purchased.