Negotiation or Arbitration with KoC Admins
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The reason for this petition is to get a message to the staff of www.KingsOfChaos.com:
The KoC admins need to institute some method of negotiation or arbitration for someone to access when their account is banned/suspended/deleted/hacked.
The problem is that the admins ban innocent players who share one IP address as well as banning the cheaters that have come to their notice.
There are some suspensions that result from the appearance of breaking the rules, when in fact, the rules were not broken. There may be more than
one account in the household or the account owner may be using IP addresses from work, school and/or home as well as some other outlet.
An account which is hacked may not be the result of sharing login details. The hacker should be banned when the identity is known and the hacked account
should be reinstated for the victim (account owner).
Just because something looks like a duck, walks like a duck, talks like a duck, smells like a duck... doesn't make it a duck.
It might be a goose or a gander.
It does make it misunderstood or misinterpreted which is why the KoC admins need to institute some method of negotiation or arbitration for someone
to access when their account is banned/suspended/deleted/hacked.
Not everyone banned or suspended is/was cheating. Hacked accounts don't deserve to be hacked and not reinstated.
Those people who lose/lost their account for allegedly cheating deserve to be heard so as to not be banned or suspended ...
THEY ARE NOT LOOKING FOR A 2ND CHANCE -
THEY'RE BEING DENIED EVEN A 1ST CHANCE -
THEY ARE LOOKING FOR THE SAME RIGHT EVERYONE ELSE HAS
TO PLAY THEIR ACCOUNT
JUST LIKE YOU
AND FINISH THE AGE
It is not fair to ban accounts without first determining if there might be an error made and that requires communication with the account owner.
The admins have the account owner's email address. It would not be that difficult to send a form email with some format in place for the account
owner to respond someplace on the forum or elsewhere before the ban/suspension goes into effect.
The KoC home page reads:
[Quote]
Several players have recently expressed concerns about getting suspended or banned because they are sharing computers or IP addresses with family
members who also have KoC accounts. Players legitimately sharing computers need not worry. Multiple accounts are throughly investigated and banned
only when cheating is taking place.
A thorough investigation by all definitions would include contact with the account owner before taking action.[/quote]
And that's the problem, all the admins have to do is contact the account owner to obtain a fair judgment.
No contact = injustice.
The email addresses for the admins are:
[email protected]
[email protected]
[email protected]
[email protected]
but there is no way to ever know if your email has been read...
(if the email program has a return receipt requested option, the receiver (which would be the KoC admins) has the option to choose "no" to sending
a return receipt.
You might find them in #kingsofchaos but chances are they are not actively monitoring the channel ...
and this is part of the rules for that channel:
[quote][b]Do NOT PM ops without permission![/quote][/b]
You can't send them a pm in the game because you no longer have access to your account and maybe they won't read their pms either...
and apparently, the pms sent to the admins never acknowledge having been read - whether they are read or not.
BTW, remco- plays the game and is either a silent 5th admin of KoC or a very close friend of the admins and you can pm him
in the hopes that he will present your situation to the admins. Unless, he is actually a silent 5th admin, he has no responsibility
to contact the admins on your behalf at all, though.
Currently, it is a very discouraging process to actually contact a KoC admin...
So please, sign this petition and lets see if we can band together with an overwhelming show of support, and get the KoC admins to take a
constructive position and set up some system to deal with these issues.
If you are in agreement with this, then please sign this pettition.
Thank you in advance for all who do sign.
Regards,
AngelOfWildDog
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