POOR STATE OF CONSULAR SERVICES INDIAN EMBASSSY WASHINGTON DC
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The state of Consular Services provided by the Indian Embassy in Washington DC is extremely poor. There is lack of space and poor facilities for the public. Consular traffic has increased manifold as India emerges to be a leading democracy in the World and the preferred destination for guests, visitors, expatriates and people of Indian Origin who live in the United States and who have to avail consular services of the Indian Embassy.
The staff have poor facilities and training, at times are rude, and the basic information required by the public is not easily accessible. There is no orderly process and basic facilities, such as parking, seating, rest rooms, announcement system are either non existent or extremely poor.
There is no concern for the security of the people and long lines coming out of the Embassy Building exposing people of all ages to the elements are seen every day at the time of deposit and collection of a variety of documents.
Phones are never answered, there is never any any response to voicemail or email. The contents of the Indian Embassy website are fictitious and misleading in this regard.
The contention that these are heritage buildings which have renovation restrictions is well known. We are seeking additional modern facilities in a different location which meet the legitimate and functional requirements of the people who avail the services of the consular wing of the Indian Embasssy due to increased volume in consular business.
Apart from the fact that the lack of space and poor facilities cause hardship to the people, it also reflects badly on the image of the Indian Nation, which is unacceptable to people of Indian Origin who take great pride in their national and cultural heritage.
The staff have poor facilities and training, at times are rude, and the basic information required by the public is not easily accessible. There is no orderly process and basic facilities, such as parking, seating, rest rooms, announcement system are either non existent or extremely poor.
There is no concern for the security of the people and long lines coming out of the Embassy Building exposing people of all ages to the elements are seen every day at the time of deposit and collection of a variety of documents.
Phones are never answered, there is never any any response to voicemail or email. The contents of the Indian Embassy website are fictitious and misleading in this regard.
The contention that these are heritage buildings which have renovation restrictions is well known. We are seeking additional modern facilities in a different location which meet the legitimate and functional requirements of the people who avail the services of the consular wing of the Indian Embasssy due to increased volume in consular business.
Apart from the fact that the lack of space and poor facilities cause hardship to the people, it also reflects badly on the image of the Indian Nation, which is unacceptable to people of Indian Origin who take great pride in their national and cultural heritage.
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30.
Garima Harvey
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INDIAN EMBASSY AT WASHINGTON,DC,USA NEEDS IMPROVEMENT AT ALL LEVELS,INORDER TO FACILITATE INDIAN NATIONALS.
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