RIPPED OFF BY MCI?

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If you have been ripped of by MCI in the State of California on Collect Calls received from Correctional Institutions, I ask you to please sign this petition. I was recently scammed into signing up with MCI service for Long Distance. The reason I was persuaded to do so was at the promise that I would receive $3.00 off each collect call. When my package arrived confirming the switch over, there was NO MENTION of the SPECIAL DEAL. After waiting on hold for over 30 minutes, I was told their was NO such package deal available. I then asked to speak with a supervisor who told me the same thing. I then filed a formal complaint against the person who switched my long distance services. The supervisor assured me that this was a serious issue and that it would be handled immediately. I never heard back from them (not surprising) I also inquired into receiving credit for disconnected calls that are sometimes in excess of $30.00 a month. These calls average 1-4 minutes and show on the phone bill that we were disconnected. The supervisor assured me there would be NO PROBLEM in receiving credit for those types of disconnected calls. All I had to do was call the number she provided and they would take care of it. 5/2 When I did receive my first bill, I called the number they told me to call and after 45 minutes of waiting on hold I was connected to a person by the name of Greg in the Colorado Springs Call Center who advised me that I would receive up to 90% of the credit back on on all the disconnected calls. I would receive a postcard notifying me exactly how much that was within 10 days. 5/12 Talked to a Tom in the Michigan Call Center and asked why I had not received my notification of credit yet, he informed me it was on it's way. 5/14 I received my post card and the credit was being denied due to the fact MCI felt these were all legitimate calls. 5/14 I called MCI to cancel my service as well as try to get these refunded by a supervisor. This supervisor informed me she would not credit me for anything. While I was on the phone I also asked why a call on a Monday night at 9pm is coded evening while a call on Tuesday night at 9pm was coded Night. She could not explain that to me, and said she was sorry. I HAVE BEEN RIPPED OFF AND I KNOW THOUSANDS OF YOU OUT THERE HAVE BEEN TOO.
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Goal
227 signatures
Goal: 5,000
Latest Signatures
12 August 2010
227. Ann Aubert | The inmate phone system needs to be done away with. It is the most expensive calling system by those unable to afford so their families are bearing the cost.
23 July 2010
226. Lisa Stoffel |
2 July 2010
225. karla |
1 July 2010
224. melvin |
30 June 2010
223. Andrea Bailey |
29 June 2010
222. Pat Cubbage | who is supposed to be paying for a crime.the inmate or his/her family>?
26 June 2010
221. zulena g. |
26 June 2010
220. Barbara Spence | I am not able to get credit for disconnect calls and do not like the overcharging
25 June 2010
219. roberto e. |
25 June 2010
218. yomara b. |
24 June 2010
23 June 2010
216. maria g |
21 June 2010
21 June 2010
214. silvia soto |
20 June 2010
19 June 2010
19 June 2010
211. Denise Wells | I have phone bills back to 1990. Hope this petition works!
16 June 2010
14 June 2010
209. carol jacobi | sic 'em!!
11 June 2010
11 June 2010
207. Jessica Walsh |
11 June 2010
206. DONNA F. DAY | THE EVERCOM PRISON TELEPHONE SYSTEM IS THE PHONE SYSTEM THAT IS BEHIND THE MCI, AT&T SPRINT AND OTHER TELEPHONE COMPANIES... EVERCOM IS THE SYSTEM THAT ACTUALLTY DOES THE PRISON PHONE SYSTEM.... MCI ONLY DOES THE BILLING FOR THEM.... OUR GOVERNMENT OFFICI
11 June 2010
205. Susan L. Jordan | Stopping robbing the people of this state who can least afford it: family members and friends of prisoners!
11 June 2010
11 June 2010
203. Elizbeth Minnick | MCI is almost like a Monopoly which is illegal. All calls are twice as much as any other service. We should have a choice as to who we use. Stop MCI..
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