Royal Caribbean Policy Change
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Recently, a young woman and her family were refused entry on a Royal Caribbean cruise for arriving fifteen minutes late for their boarding time. Their delay was caused by an earthquake that had just occured moments before in the area that was en route to the port. When they arrived at check-in they were told that they couldn't board. Explaining that their delay was due to an act of nature fell on deaf ears. Even telling the attendant that the patriarch was severely disabled and trying to fulfill his late wifes' dying wish to have her ashes scattered at sea when they arrived was to no avail. No one, at any level in this company is willing to listen or help. So, I ask that if you wish to help and you want to see Royal Caribbean change their policy please sign this petition. Thank you.
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Goal
50 signatures
Goal: 50
Latest Signatures
31 October 2015
7 July 2015
30 June 2015
19 February 2015
19 January 2015
18 January 2015
15 January 2015
44.
John V
|
Business Manager; Shameless behaviour from such a well established company. Will never consider them again.
6 January 2015
26 November 2014
42.
Alyssa B
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What terrible customer service! Shame on you, Royal Caribbean! I will never cruise with your line again.
25 September 2014
5 September 2014
11 August 2014
30 June 2014
12 May 2014
16 March 2014
36.
Sueanne S
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Actress, New York, L.A . I am good friends of this family and I have to say that Royal Caribbean is a god awful company if they wont refund them or atleast give them another sail date. I know that this family has saved every penny to go on this cruise to
30 December 2013
35.
Carolyn K
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These is just wrong. There is absolutely no excuse for not being able to let them board. It is ridiculous
4 December 2013
2 September 2013
22 March 2013
21 May 2012
18 March 2012
15 February 2012
29.
Sharon Ludwickw
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These are unusual circumstances. An exception to your policy is certainly warranted. Please reconsider your decision and allow this family to finish its greiving.
11 February 2012
10 February 2012
27.
Carmen P
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Actor (NYC) - I must say that this is disgusting and I will never use Royal Caribbean or suggest to any friends if they do not provide another cruise to this family!
23 December 2011
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