BREAK THE BT OPENREACH MONOPOLY AND IMPROVE PHONE SERVICE
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FOR 3 MONTHS NOW I HAVE BEEN WITHOUT INTERNET OR PHONE LINE
. I HAVE HAD SEVERAL DATES GIVEN FOR REPAIR-NON HAPPENED
-I HAVE BEEN LIED TO BY BT ON MORE THAN ONE OCCASSION.
I HAVE BEEN A LOYAL CUSTOMER TO BT FOR OVER 20 YEARS.
DO YOU KNOW THAT REGARDLESS OF WHO YOUR PHONE OR INTERNET PROVIDER IS ONLY BT OPENREACH CARRY OUT THE REPAIRS?
YOU CANNOT CONTACT BT OPENREACH DIRECT-YOU HAVE TO GO THROUGH YOUR PROVIDER.
ONE VILLAGE WHO WAS CUT OFF FOR OVER 2 MONTHS HAD 4 DIFFERENT SERVICE PROVIDERS ALL OF WHICH HAD BEEN GIVEN DIFFERENT REPAIR DATES BY BT OPENREACH.
THE OPENREACH MONOPOLY NEEDS TO BE BROKEN SO THAT WE CAN GET A BETTER SERVICE.
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