HP need to revise and change its customer service and warranty polices -
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To:
Mark Hurd
Chief Executive Officer and President
Hewlett-Packard Company
We the undersigned believe you should revise and change your customer service policies and warranty service policies to be more customer friendly. Your current policies and treatment of the average customer are sub-par for a Fortune 11 company and we, because of this, we have lost confidence and faith in both your products and company as a whole.
Mark Hurd
Chief Executive Officer and President
Hewlett-Packard Company
We the undersigned believe you should revise and change your customer service policies and warranty service policies to be more customer friendly. Your current policies and treatment of the average customer are sub-par for a Fortune 11 company and we, because of this, we have lost confidence and faith in both your products and company as a whole.
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