Improve Purchasing Downloaded Games
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We believe that online services that offer downloaded games for such platforms as the PS3, Xbox, Wii, PC, etc, should take certain steps to insure customer satisfaction, and to make purchases similar to those made at a physical store.
At least one of these options must be used to insure the customer will be satisfied with their purchase.
1. Offer a demonstration version of the game.
2. Offer a trial period of the full game.
3. Offer a refund if the game was never played, as if the game were 'unopened'.
4. Accept returns for credit within a certain time frame.
At least one of these options must be used to insure the customer will be satisfied with their purchase.
1. Offer a demonstration version of the game.
2. Offer a trial period of the full game.
3. Offer a refund if the game was never played, as if the game were 'unopened'.
4. Accept returns for credit within a certain time frame.
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