Action against Eurostar
Sign Now
We the undersigned call for the immediate resignation of the Eurostar CEO, Richard Brown to resign his position immediately.
Everyone accepts that problems occur but Eurostars handling of the whole episode was a farce. Passengers were provided with little or no information. At Disneyland Paris, passengers were forced by police to wait in a freezing cold area of the station for over 4 hours with no access to food, drink or heat - a situation that was only resolved when passengers forced their way into the offices with small children and babies to stop them freezing to death. The train station staff refused to speak to the British Consul on the telephone. There were no Eurostar staff in the station for the whole weekend.
Eurostar could easily have organised a fleet of coaches to get passengers to Calais - THEY DID NOTHING.
If Richard Brown refuses to resign then we call upon the government to intervene.
Furthermore we call upon Eurostar to provide compensation to all passengers, not just those who were stuck in the tunnel.
Everyone accepts that problems occur but Eurostars handling of the whole episode was a farce. Passengers were provided with little or no information. At Disneyland Paris, passengers were forced by police to wait in a freezing cold area of the station for over 4 hours with no access to food, drink or heat - a situation that was only resolved when passengers forced their way into the offices with small children and babies to stop them freezing to death. The train station staff refused to speak to the British Consul on the telephone. There were no Eurostar staff in the station for the whole weekend.
Eurostar could easily have organised a fleet of coaches to get passengers to Calais - THEY DID NOTHING.
If Richard Brown refuses to resign then we call upon the government to intervene.
Furthermore we call upon Eurostar to provide compensation to all passengers, not just those who were stuck in the tunnel.
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Goal
50 signatures
Goal: 50
Latest Signatures
27 July 2015
7 July 2015
49.
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13 December 2014
47.
Dylan H
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I have tried around 30 times recently to book online and failed each time, most often having gone through the whole process. I have used three different computers, three different credit cards and have complained twice. They did not care.
10 December 2014
19 September 2014
45.
Paris Chelseab
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we were told in Paris, well you can sleep in the train station until the 26th Dec, this was on Dec 20th... no money offered or help!
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3 June 2014
24 May 2014
43.
Krystle J
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10 of us were stuck in gare de nord on saturday, staff did not want to help out, told us we had to sleep in the station in the freezing cold minus temps, refused to put us up in accomodation we all had no money, eurostar were absoloutly useless at helping
13 May 2014
26 June 2013
10 May 2013
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2 July 2012
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25 January 2012
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Peggy L
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No communication to allow me to make alternative travel plans. Now wishing to claim for non-refundable hotel booking in Paris.
27 October 2010
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