Pioneer plasma TVs updates
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We, the undersigned, strongly feel that the absence of a company policy in the matter of supporting current and future Pioneer TV owners, by means of updates, fixes or enhancements, is unjustifiable.
The cost of those equipments (the highest on the plasma's TV market) extends the lifespan of such products to such an extent that requires a change of Pioneer's perspective, related to customer support and customer satisfaction.
In a digital world, computers, mobile phones, cameras, just to mention of few, are supported and updated for years, since theyr first release.
This is happening also in the TV market: some companies (Pioneer's competitors) are delivering updates for theyr TV owners, and some others will do, soon.
It should be Pioneer's duty to be providing customers who have purchased one of TV models, the ability to upgrade the products firmware, in some cases adding new features and benefits, through software they can download in the convenience of their own homes, enableing consumers to access future technologies and updates not yet available or on the market.
If Pioneer really thinks it self as a company committed to providing innovation and value, it should consider seriously the extension of the life of theyr TV products.
We would like Pioneer to fully recognize the established facts described above and come up with a solution to remedy the current situation so that customers will benefit by further improving upon the technology and features, even after purchase.
The cost of those equipments (the highest on the plasma's TV market) extends the lifespan of such products to such an extent that requires a change of Pioneer's perspective, related to customer support and customer satisfaction.
In a digital world, computers, mobile phones, cameras, just to mention of few, are supported and updated for years, since theyr first release.
This is happening also in the TV market: some companies (Pioneer's competitors) are delivering updates for theyr TV owners, and some others will do, soon.
It should be Pioneer's duty to be providing customers who have purchased one of TV models, the ability to upgrade the products firmware, in some cases adding new features and benefits, through software they can download in the convenience of their own homes, enableing consumers to access future technologies and updates not yet available or on the market.
If Pioneer really thinks it self as a company committed to providing innovation and value, it should consider seriously the extension of the life of theyr TV products.
We would like Pioneer to fully recognize the established facts described above and come up with a solution to remedy the current situation so that customers will benefit by further improving upon the technology and features, even after purchase.
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Goal
150 signatures
Goal: 100
Latest Signatures
13 December 2015
11 December 2015
10 December 2015
9 November 2015
24 October 2015
2 October 2015
145.
Jay P
|
TV Model
pdp-6020fd
Expensive tv very little adjustment. Would like to have the best settings according to my preference.
Country
USA
16 July 2015
7 July 2015
1 July 2015
20 June 2015
20 June 2015
1 June 2015
10 April 2015
30 March 2015
31 October 2014
13 August 2014
8 June 2014
2 June 2014
12 May 2014
5 May 2014
21 April 2014
18 April 2014
129.
Slidox Rivas
|
TV Model
pdp5020fd
Fixes on media gallery aspect ratio, so that it won't stretch movies that are wider than 1.78:1 ratio would be nice. Same thing on zoom.
Country
U.S
16 April 2014
16 April 2014
3 April 2014
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