Please renew the face of ArenaNet.

This is a petition inspired by this post "http://www.guildwarsguru.com/forum/showpost.php?p=146562&postcount=1" In the event that this thread is to go down, I have copied the post here, and edited some spelling mistakes. The original poster goes by the handle of "Shinsei"

"
Dear Arena.net,

It has come to our attention, that we, the community are not being heard. I am afraid that this might be due to a certain person being fully in charge of Arena.net's Community Relations. We do not feel that this person is doing her job as it should be done, and giving her full responsibility to do it is a very big mistake.

What we believe Gaile Gray is doing wrong:

Personal issues interfering with her job
- Certain personal issues with some people regarding entrance to the Alpha test
- Directing certain "flaimes" to certain people pubicly
- Expresses a clear lack of professionalism
Clear lack of response / information regarding the PvP problem
- Personal preferences perhaps interfering with this
- Lack of PvP experience to understand half of her company's audience
- Often reports false information regarding gameplay, which is quickly corrected by community players
- Expresses a clear lack of experience in the game she's supposed to promote
Only person responsible for CR
- Causes all the above problems

What we believe would fix the problem:

Completely remove Gaile from the position of CRM
- Perhaps demoting to a lower position where she's on equal grounds with 2-3 others also in charge of CR
- Fire her completely and get a CR that won't bring personal issues and lack of experience to the face of Arena.net

It is clear to us, that Gaile Gray is not fit for the position she is in. She has showed this to us from the beginning of time, starting all the way from the beginning of Alpha Testing. I could go into names and tell you stories of people deserving to be an Alpha Tester (am not talking about myself here), who were invited by Alpha guilds, but were not let in while Alpha test recruiting was still very active, simply because Gaile Gray, 1 person in charge of the entire thing, having personal problems with certain people. I could also tell you stories and even post links where she truly expressed her lacking ability of either keeping a professional face when responding to concerned members of the community, and her lacking experience of the game itself.

This post is not to call a certain person out, and it is certainly not to "flame" anyone involved with the project or show disrespect. It is simply a suggestion for Arena.net to improve it's CR capability, and to fix the false face that is being put on the company.

Sincerely,
A group of concerned players
"