POOR Service in INDIAN CONSULATE GENERAL offices SFO and Houston

"Surrender of Indian passport or Renuciation certificate"

"my mother and i have left messages and nobody has called us back. It has been 3 weeks of continous messages but no call backs.."

"very poor service. appointment system for passport application is a mess."

"I have not been able communicate with the Indian Consulate, Houston to enquire about my passport renewal. It is unfortunate that even in US, Indian Government offices do not function efficiently."

"There is a definite need to make the consulate processes more user friendly."

"Better if we have one more consulate"

"The incompetence and poor service at the Indian Consulate in Houston is not acceptable. There needs to be accountability and there's none. Either hire more staff or replace the ones that currently work there, because what's going on there should be occurr"

"Please esnure better service at the Houston Consulate. Even if the work is taking long, if our calls were answered that would be a first step."

"Shame to Houston consulate for not communicating not by e:mail, fax or phone. The website is ineffective too. The employees are arrogent and do not help in any way. They do not think that their job is to serve. Also they speak in Hindi. Many people in USA"

"Service is horrible.Nothing is on time and no one picks the phone call even between the specified time that is between 1300 and 1600"

"Please make the service better."

"I have been trying to get help on my passport application."

"Poor Service over Phone or email. No accurate and consistent procedures. The only option is to go in person to collect the passport"

"No one is answering phone in CGI Houston. Even dedicated OCI phone just keeps ringing. No one ever answers."

"Applied for passport renewal via mail. I have not yet received any update after the specified duration and have'nt been able to get any update or even be able to even any officer on the phone no.s provided"

"It is impossible to communicat with the Houston Consulate by any medium: Phone, Fax or E-mail. How can we ever conduct business?"

"no one picks up phone"

"Each individual that I dealt with at the Indian Consulate was well meaning and tried to help to the extent possible. I marvel at their patience and forebearance having to work in a system that is in serious need of repair. The problem is systemic. An eval"

"Pls open a consulate in Seattle soon."

"POOR SERVICE DOWN!! DOWN!!"

"No one every picks up the phone or response to email"

"No phone response, no email repsonse and no information on my PIO card application. Complete blackout! I am sure IFS can do better."

"Phone service is poor"

"One more with TSA. This time in Houston Airport TSA told a Diplomat from India posted to UN, to go for a Secuity Patdown at IAH Airport"