POOR Service in INDIAN CONSULATE GENERAL offices SFO and Houston

"I live in Federal Way, WA. My daughter PIO application was return saying only infant thumb impression are required not parent signature."

"My OCI was received by Houston back in Feb. My US passport has been with CGI Houston for a month. No response to fax or emails, can never them via phone. It is a NIGHTMARE."

"No answering the phone; Contradicting information between OCI form and instructions; Lousy communication and arrogant service; All symptomps of incompetent and incapable employees trying to get through their 8 hour day"

"RUDE AND ABUSIVE BEHAVIOR at houston office"

"terrible service"

"CGI Houston very poor service"

"Mailed passport renunciation application to Houston during 2nd week of Sept'10. It is more than 80 days and have not received the cancelled passport. There is no response to emails and not able to reach over the phone. We are unable to track or get the st"

"The service in the Indian consulate in Houston is proably the worst service in the entire universe. My passport has been sent for renewal in March 2010 and we still haven't heard a word about what they need. They haven't sent any replies and have never to"

"I was not attended when I called the consulate in San Francisco and they didn't even answer the phone. That's awkward they are here to serve Indians in US. They need to improve the help line to serve better"

"poor service ....cannot communicate to embassy staff at all......"

"I want my passport back."

"PATHETIC SERVICE. MISLEADING INFORMATION. TREAT PEOPLE LIKE RUBBISH. TAKE MONTHS TO PROCESS WHAT SHOULD TAKE DAYS. INVOLVED IN BRIBERY (GET VISAS / PIO / OCI / SAME DAY IF WILLING TO PAY THOUSANDS THROUGH BACKDOOR AGENTS)"

"A consulate presence in Seattle is a must, with a large indian population."

"To reduce load on Houston office they"

"pls implement to improve the service"

"poor service at houston consulate"

"There are many forums with many complaints that someone definitely needs to hear and take action on as responsible authorities to improve this agony inflicted on Indian citizens."

"very very slow even slower than snail lazy, lazy and crazy"

"Can never reach them by either phone call or by email. Reminds me of the TV show called "OFFICE OFFICE". Personal working in the office needs organization training. I went to Houston office and passport applications, and visa applications were just piled "

"Appalling/non existant customer service at CGI houston"

"It's taking over three weeks for processing entry visas for people of Indian origin. They will not even allow the same day servise at the counter. Very frustrated by the service. A complaint will be logged to Prime Minister's office. We want to become a s"

"I gave application for new passport. The web-site says 4 photos needed. But in the office they only took 2 photos. Then why they waste peoples money?"

"never answer the phone ... HORIBLE SERVICE"

"CGI Houston is bringing shame to Indians by an arrogant behaviour and inefficiency. No one answers the phones. India helps the world but NOT CGI Houston. No courtesy in communicating."