POOR Service in INDIAN CONSULATE GENERAL offices SFO and Houston

"My visa application has been at the Indian Conulate in Houston since Nov. 9th! The rest of my family's were processed over a month ago!! All because I am a former Indian National, I'm being penalized?? This is really unconscionable. My cousin just went to"

"never picks up the phone ,never respond to email"

"I agree with your observation, I also add that the personnel has lost public relation etiquettes.We have to wait in unclean office premises although it is located in a posh office building.THE SERVICE WINDOWS REMIND OF MOVIE TENTS. I feel ashamed to take "

"No one will EVER answer the phone on any of the numbers listed on the CGI Houston website."

"Please pick up the phone at least"

"Phone call is not answered. Called several times on several days nobody picking up the phone."

"Customer service sucks..No one picks up the phone at houston Consulate"

"No concept of Service management in houston consulate general. They need to get educated ...very poor reflection of our community"

"Misguided me in to saying my pkge been mailed, When it was still sitting in their office."

"I sent my and my chidren passports for visa about two months ago I have never heard anything from them."

"Houston - never answer e-mails and phone calls"

"VERY POOR SERVICES / THEY DO NOT KNOW WHAT THEY ARE DOING"

"Please consider the improvements"

"No one replies to call or emails..houston"

"I hope these complaints are viewed by the higher authorities in Delhi and I pray that our overseas Indian citizens get better service."

"For 15 days i am calling and emailing the Houston Counsulate.. With absolute failure.. I had to cancel my Ticket because of this poor service"

"One can not talk to any body there and even a small thing takes a long time. There should be positively there to help over the phone. While they are in USA, they should follow standard of this country."

"Lazy, selfish people surrounded by ego-stroking yes-men. I was harassed, insulted and treated worse that cattle. I felt ashamed to be Indian-born. such a shame. I was threaten for asking questions and told that my application would be purposefully decline"

"To say that Indian consulates need improvement is an understatement. What they need is a total makeover."

"OCI processing in Houston is too slow. The huge fees on OCI application should enable the consulate to hire more personnel?"

"Houston serivice has to improved and even you can increase fee for service improvement"

"In addition to providing more staff, the staff needs to be better trained and more professional. The housewives that work in the consulate are the more unprofessional bunch of people I have ever seen."

"For an entry visa they are taking 2 months now."

"Its been more than 1.5 months since applying for an entry permit and still waiting."