Regularization of Broadband Services in India
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The Chairman,
Telecom Regulatory Authority of India (TRAI)
Dear Mr.Chairman,
We, the customer of so called "Broadband" services provided by the so called "Broadband" Internet Service Providers (ISPs) petition you to take action against these ISPs for not providing broadband connections yet marketing their services as broadband that is misleading the consumers and bringing disrepute to broadband.
We would like to bring to your notice that TRAI has defined a broadband service as An always-on data connection that is able to support various interactive services, and has the capability of a minimum download speed of 256 Kbps. When these ISPs provide connections at 40 Kbps how can they claim it to be broadband. We want TRAI to take action against such ISPs. We would also like to remind TRAI that the broadband sector will not grow if such unscruplous service providers are allowed to cheat consumers.
We hope TRAI in the interest of consumers and the future of broadband services in India takes an efficient and quick action and regularlizes broadband services in India.
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