Stop the Bad Customer Service at PhantomEFX
We, the undersigned, wish to object to the substandard customer service that loyal fans are currently being subjected to. As avid and passionate supporters of PhantomEFX products, and good customer se... continue reading »
"Sent an email to support 9/5/08 and got a poor reply this week (2 weeks to respond with an unsatisfactory response)"
"I feel the best thing Shurm can do to improve customer service is FIRE Linda (casino manager) and Josh for abusing customers!"
"I myself have had no problems with Linda for quite awhile, but i have seen how so many ppl have been treated very rudely. I've not had good service with Support. I also feel that while the Live casino is under testing & things do need to get fixed, I "
"Justin needs to GO - He makes efx a VERY unfriendly place. Software needs to be given much fore-thought - you can't get by on glitz forever, and this latest debacle proves that point. There are bad reviews of the latest "release" (I use that term loosely)"
"I have played EFX offline for years and have been online for less then a year. I am terrified to ask questions having seen how rude Linda and Justin can be towards the CUSTOMER! Thank goodness for Bryan. But fire the rest no one should be allolwed to trea"
"I think paying customers ought to get help before beta testers."
"as we are on a family plan with phantom we expect to all be treated fairly and respected."
"payed good money for a game i cant play!!!!!"
"Love the games, hate the treatment"
"As a fan of PhantomEFX I just want the best for all the customers and feel the petition will address what changes need to be made to ensure customer satisfaction on an overall basis."
"This is past due."
"This is one of the main reasons I stopped playing much,."
