Thai Airways Refund Policy
Sign Now
I would like to make the world aware of a recent situation that occurred between me and Thai Airways. I had booked a flight from Sydney, Australia to Johannesburg, South Africa, with my final destination being Zimbabwe.
Due to political violence in Zimbabwe I had to cancel my trip and requested a refund of my $1900 ticket:
- Thai Airways denied request for refund.
Further to this request - had a family member who required urgent spinal surgery in Zimbabwe (surgery or be paralyzed for life) and needed financial assistance from me as the surgery had to be paid in US dollars. I then forwarded the MRI results and Doctors quotation to Thai Airways as proof that my refund would go to a worthy cause.
- Thai Airways denied request for refund.
Although, the terms and conditions was non-refundable and non-transferable it was my understanding that this would only come into effect if it was just an optional choice. However, a political situation and surgery was not contemplated. Please be aware when booking with Thai Airways, this airline that is not customer focused and DEFINITELY has no compassion for their clients.
As you can see the amount I am requesting for refund would be only a minimal amount for such a big organisation, whilst, I am a full time student and only work part time.
Thank you for taking the time to sign my petition, once I have received 500+ signatures I will be forwarding it on to Thai Airways for them to reconsider my request and their Customer Relations.
Due to political violence in Zimbabwe I had to cancel my trip and requested a refund of my $1900 ticket:
- Thai Airways denied request for refund.
Further to this request - had a family member who required urgent spinal surgery in Zimbabwe (surgery or be paralyzed for life) and needed financial assistance from me as the surgery had to be paid in US dollars. I then forwarded the MRI results and Doctors quotation to Thai Airways as proof that my refund would go to a worthy cause.
- Thai Airways denied request for refund.
Although, the terms and conditions was non-refundable and non-transferable it was my understanding that this would only come into effect if it was just an optional choice. However, a political situation and surgery was not contemplated. Please be aware when booking with Thai Airways, this airline that is not customer focused and DEFINITELY has no compassion for their clients.
As you can see the amount I am requesting for refund would be only a minimal amount for such a big organisation, whilst, I am a full time student and only work part time.
Thank you for taking the time to sign my petition, once I have received 500+ signatures I will be forwarding it on to Thai Airways for them to reconsider my request and their Customer Relations.
Sign The Petition
Continue with Google
OR
If you already have an account please sign in, otherwise register an account for free then sign the petition filling the fields below.
Email and password will be your account data, you will be able to sign other petitions after logging in.
Shoutbox
Goal
50 signatures
Goal: 100
Latest Signatures
9 March 2015
13 February 2015
27 December 2014
12 June 2014
6 March 2014
26 April 2013
45.
Jamie M
|
i think that because of the uncontrolled circumstances in zimbabwe, they should refund her accordingly.
5 December 2012
22 January 2012
9 January 2012
24 November 2011
16 September 2011
13 August 2011
13 August 2011
1 July 2011
17 June 2011
12 January 2011
25 October 2010
5 October 2010
25 September 2010
9 October 2009
28 June 2009
19 May 2009
20 February 2009
24 January 2009
29 August 2008
Tags
No tags
Embed Codes
direct link
link for html
link for forum without title
link for forum with title
