The Amazon.co.uk to stop using HDNL for deliveries
We, The Undersigned, are petitioning for Amazon.co.uk to STOP using HDNL/YODEL (Home Delivery Network) to deliver packages for the following reasons.1) Most deliveries are not delivered on the correct... continue reading »
"I support this petition"
"If they must use cheap couriers, give us the option of a named courier for a slight increase in price - everyone's happy."
"They need to stop using "smart phones" to find post code locations,as the coordinates are very often wrong (mine is) then they don't bother to deliver as they havnt the sense to use other methods."
"I made 8 phone calls chasing parcel and on the tracking it said it had been deliverved, but it had not"
"Multiple failures to deliver first time, lots of bad excuses. Some hilarious!"
"I support this petition"
"They have dropped a laptop over a high gate and left other goods out in the rain. Utterly useless"
"Amazon are exceptional but HDNL are a joke. On both occasions I've had the torture of using HDNL, they've claimed I wasn't in (even though I was) - but didn't leave a calling card anyway!"
"took 3 weeks for my parcel to leave the depot and then never arrived...apparently they tried to deliver and it seems like they couldnt be bothered to leave a card...always helpful over christmas"
"Unknown person signed for my delivery that was never made, No response from yodel after many enquiries, driver turned up and started calling on my neighbours, I love amazon but will never EVER buy from sellers yodel using again, will contact sellers via '"
"I've been waiting over a week now, and have been told to expect another weeks wait. Not good enough, especially after I have paid to have it next day delivery."
"Parcel due to be delivered 2 days ago, phoned and emailed Yodel, no help whatsoever."
"Awful service - incomprehensible and incompetent phone reps that you have to speak to because you can't collect the item from anywhere as you can with other systems - will avoid amazon in future"
"They claimed my parcel had been delivered. After I complained it mysteriously appeared a couple of days later. Another parcel was thrown over the fence into my neighbours garden - supposedly a 'safe place'. SE23 1PB SL2 3EW"
"Seeing HDNL as a courier actually makes me shop elsewhere."
"I support this petition"
"wot a crap courier to use,no goods arrived as yet,they had the cheek to say they couldnt access my house,it has parking for 6 cars & porch was unlocked for poarcel to be left in,the lying toerags didnt come anywhere near my house,amazon need to bin th"
"Yodel once said my delivery was "left in garden" when I don't have a garden!"
"stop using cowboy companies! Use Royal Mail only please."
"Often leaves stuff outside. Even delivered a parcel to a house right down the road and failed to leave a note! Took 4 days after supossed delivery to get parcel after ringing to find out where it was! Had to collect from house!"
"Yodel/HDNL are an awful company that either deliver late, leave stuff out in the open to be stolen, or put a card through your door without even trying to deliver. I am considering leaving Amazon as my prime online shopping choice."
"Parcels have been thrown over the fence and damaged."
"Appaling service considering not using Amazon again if they continue with these idiots"
"I wish they'd use Royal Mail. They deliver as soon as possible and if you're out you can rearrange delivery easily (including Saturdays) or collect it from your local sorting office. Much easier. Last time HDNL kept hold of my parcel for days."
"They are damaging your reputation and I imagine losing you business."