Were Plus.net right to remove 2 users for forum posts?
UK ISP, Plusnet, have terminated the service of one of their Broadband Users for asking too many questions and taking up too much Customer Support time on their portal Discussion Forums.Early last yea... continue reading »
"I support this petition"
"I support this petition"
"Unbelievable for a plc."
"I support this petition"
"A very bad move for a company that claims to focus on customer service."
"Utter Disgrace"
"Totally outrageous behaviour!! I have been a F9 (Plusnet subsidiary) customer, since 5/2002, but I too will be asking for my MAC if this decision isn't reversed"
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"+Net where wrong,,Ive Been lied too when i signed up to -Net and lied too eversince and ive only been with them 25days..Let me out"
"Plusnet: you are all a bunch of lying liars. It's that simple. Good luck Wade, we're with yah :)"
"Plus.Net can sink no lower they truly are bottom of the barrel"
"How much bad press do you want Plusnet???"
"I am now an ex-plusnet customer having moved to Zen - part of my reason for moving was the constant changes applied to the service that I had bought and the lack of respect of their customers viewpoints - for me personally the traffic shaping of premier a"
"Wade wade wade.......you need to go out and get a life and stop stirring crap that was YOUR fault in the first place, you disruptive imbecile, the world doesn't revolve around you i hope you realize!."
"Not the actions of an ISP who pride themselves on being customer focused. Very poor decision by management, and could be very damaging."
"I support this petition"
"I think a better corse of action could of been taken"
"Ouch !! Sounds like 1984 !!"
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"I was going to sign up for Premium having just got my MAC from Pipex but will now go to F2S instead as Plunet obviously treat customers with contempt !"
"The worst thing a company can do is not to listen to complaints they are an opportunity to put right what is damaging the business. Failure to do so is a sign of a company in trouble or soon to be in trouble."
"I support this petition"
"I am very sad that this has happened, I am a great believer in free speech. A huge mistake on the part of Plusnet Managers."
"I wasn't told about the new offers or price cuts, and have been paying DOUBLE the price of newly signed up customers for a service with HALF the speed. Now plusnet want me to pay a 15 DOWNGRADE FEE!"
"Absolutely shocking behaviour, I'll be moving to another isp as I have no interest in supporting a company that behaves so unprofessionally"