The Amazon.co.uk to stop using HDNL for deliveries
We, The Undersigned, are petitioning for Amazon.co.uk to STOP using HDNL/YODEL (Home Delivery Network) to deliver packages for the following reasons.1) Most deliveries are not delivered on the correct... continue reading »
"HDNL are totally useless"
"Van of parcels allegedly stolen on 7th or 8th Feb 2011 between SW Scotland & Manchester"
"Another failed delivery by YODEL, says that no one was here to receive the parcel at 18:20 on the tracking info... That is definitely a lie, the delivery address is a science park and the whole site (including delivery depot) is open until 9pm. Well done "
"Amazon call centre great customer service. HDNL is crap"
"HDNL are extremely untrustworthy. Been lied to numerous times by their customer service and staff at depot. Had problems with them over 10 times now. When will companies take note that poor delivery will reflect badly and make people shop elsewhere."
"HDNL - no customer centric service"
"Continuingly shockingly poor service from HDNL makes we want to stop shopping with Amazon."
"I support this petition"
"Paid for next day and ende up with 3 days later when item was not needed cos needed it next day ,didnt leave card and didnt respond to emails"
"I was out when an Amazon item arrived. HDNL left the item, as described on the card through my door, "in a safe place : over fence". Said fence 7 feet high, my daughter's Christmas present was trashed."
"Item was lost between amazon and HDNL van. Amazon used to be the best in the market, they are know just a joke as this petition shows"
"Damaged goods, fails to turn up, frustrating redeliveries"
"I support this petition"
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"amazon AND virgin media to stop using this useless company!!! 2 attempts made to deliver, no cards left! I go to uni I don't sit on my arse all day!!"
"I support this petition"
"I cannot understand how this company can stay in business with such frequent poor reviews. I'd never heard of them before Amazon started using them. They're tarnishing Amazon.co.uk's image."
"HDNL / Yodel are truly the worst delivery company and their consistent failure is damaging Amazon's reputation. My heart sinks if I see something I've bought is being "delivered" by HDNL. Amazon should at least be upfront about the delivery method and giv"
"Yodel are simply unreliable and put amazons name to shame i would gladly pay more to know royal mail was delivering my items. Do the right thing amazon and ditch these amatures they are a disgrace."
"My son waited in all day excitedly for a parcel on the due day. At 5pm He called their horrendous customer service number only to be told they could deliver any time up to 9pm. At 7.42pm it was shown on their site as "delivered to you". It wasn't. Now to "
"I have never had a good experience with HDNL, it makes you think twice about ordering from Amazon (indeed I have looked harder for similar prices elsewhere). HDNL are dreadful and their tracking service does not work either online or on the phone."
"If I cannot guarantee Amazon will not use HDNL, I cannot continue to be a customer. Their service is appalling."