Don't force your customer base to use CSC/Magic
We request that NextGen Healthcare NOT discontinue the practice of allowing support issues to be entered via Phone and E-Mail.These two methods are much more expedient and efficient for the end users.... continue reading »
"an email is much easier and we cc requests internally."
"I support this petition"
"I support this petition"
"I support this petition"
"It is difficult enough to get valid responses from your technical staff, now you are putting barriers up to avoid taking problems."
"I support this petition"
"Thanks"
"I support this petition"
"The option should be available as "Magic" isn't always so magic!"
"I support this petition"
"Email is much easier."
"I support this petition"
"E-mail is so much easier for us, the user."
"There are times when I absolutely have to get through. I know what I need is NOT on the knowledge base and the issue is urgent. The MAGIC site is too cumbersome and slow."
"I support this petition"
"I support this petition"
"I use magic, but sometimes need to call it in because of network/internet problems"
"I support this petition"
"I support this petition"
"I support this petition"
"You can use the phone when a computer is not available."
"I support this petition"
"Little Rock Diagnostic Clinic"
"I support this petition"
"I support this petition"
