Virgin Broadband - Better Customer Service
As customers of Virgin Broadband, we are asking the organisation to listen to our plea for better customer service. An organisation that has locked us into a 24 month contract and provided an exceptio... continue reading »
"poor service since Christmas - I want out"
"Service Discusting. Will never use a Virgin Brand again"
"Congratulations to you for starting this petition. A Current Affair should be contacted too, so's everyone else does not get sucked in. Disgusting service, unacceptable, an insult to one's intelligence, extremely stressful. I want to know how this 'mob' i"
"Terrible service, really regret signing up for 2 years, I feel I've been duped."
"Fix it, then you won't need better customer service"
"I support this petition"
"I support this petition"
"Internet drops out always. Can't make calls. 1 hour on hold for service. I've been ripped off."
"130 minutes waiting to be answered on the phone. You have got to be kidding."
"I support this petition"
"Very frustrating! Supoort is non existent."
"Please Virgin use numbers for broadband help on your site that one can actually get through to Virgin and not Sky Digital. Your customer care is at present non-existant and my broadband is tortoise slow."
"Constant drop outs, lousy phone quality, rubbish service , rude unhelpful customer support."
"Shocking service recently"
"I support this petition"
"unable to connect with customer Technical support (1300555100) put on hold for periods 30 - 45 mins before giving up. & I was a new customer Staff not interested."
"I support this petition"
"I support this petition"
"The worst internet provider I have ever dealt with.There customer service is appalling,not professional at all.I have reported Virgin BB to the TIO office and its already at a level 2 complaint and I dont see it ending there either.A current affairs or to"
"should offer compensation every time you get disconnected....which would make it virtually FREE!I cannot understand whats happening,everything was working fantastic up until xmas time."
"VBB you have made yourselves look like a right collection of muppets - you should be thoroughly ashamed of yourselves."
"virgin yeah like pure rubbish"
"I am so tired of poor service from Virgin Broadband!!"
"I support this petition"
"Why are you still advertising? Just close up shop and go home."
