Virgin Broadband - Better Customer Service
As customers of Virgin Broadband, we are asking the organisation to listen to our plea for better customer service. An organisation that has locked us into a 24 month contract and provided an exceptio... continue reading »
"I support this petition"
"A discracefull unreliable experence"
"please we pay alot of money for your service!"
"I can't make up my mind whether to describe the customer service I have experienced as totally useless or non-existent."
"I support this petition"
"VIRGIN GFY WHAT A WASTE OF MY TIME YOU MAGGOTS"
"I support this petition"
"Virgin Broadband@Home service level is unacceptable!!!"
"I have been in touch with Virgin broadband since 11 March 2008 to get them to fix the problem but no joy. Upset, angry and frustrated. Not sure what to do now apart from seeking legal advice on how to terminate contract. I don't see why I have to pay a pe"
"I am unhappy about the unreliable internet connection - it is not possible to run a business using a virgin connection"
"Please Virgin, Tell us the truth with why we can't seem to stay on-line for more then 10 minutes, Customer serves is weak, And it seems like noone care about us the all mighty important customer. Are you going under and selling us out?."
"Virgin Suck"
"The service is pretty dodgy, and the customer "support" crew is useless most of the time."
"This is an exceptionally poor service and dealing with it has exhausted me."
"Springfield Lakes (4300)"
"Am I a customer????? 1 month and still no hardware, but I've got a bill!!!!!!!!!!!!!!"
"2 many dropouts"
"I support this petition"
"30 minute wait for technical support is unacceptable."
"I support this petition"
"Phone service is flakey at afternoon peak hour, Broadband works but has given major grief in the past. CC phone response times are terrible. Website is monumental overburdened mess which is a result of programming egomaic at work, simplify, simplify. Be h"
"Shame I am stuck in a contract!!!!"
"what phone support, give up after 1 hr on hold never spoken to any one"
"Response from virgin always welcome"
"I support this petition"
